Cancellation refund policy
At Fingertipsnotes.com, we are committed to providing you with the highest quality products and services. We understand that there may be instances where you need to return a purchase. This Return Policy outlines our procedures and guidelines to make the return process as smooth as possible.
1. Returns for Physical Products
1.1 Eligibility for Returns
You may be eligible for a return if you have purchased a physical product from us.
To be eligible for a return, your item must be in the same condition as when you received it, unused, and in its original packaging.
Some products, such as perishable goods, personal care items, or items marked as non-returnable, may not be eligible for returns.
1.2 Initiation of Returns
To initiate a return, please contact our customer support team at [email@example.com] or [+91 7409868585] within 15 days of receiving your purchase.
Our customer support team will guide you through the return process and provide you with a Return Merchandise Authorization (RMA) number if applicable.
1.3 Return Shipping
You will be responsible for the return shipping costs unless the return is due to our error (e.g., you received the wrong item or a defective product).
We recommend using a trackable shipping method to ensure that your return is received.
1.4 Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within [Number of Days] days.
2. Returns for Digital Products and Services
2.1 Eligibility for Returns
Digital products and services, including but not limited to eBooks, online courses, and consulting services, are typically non-returnable and non-refundable once delivered.
However, if you believe there is an issue with the product or service you received, please contact our customer support team for assistance.
3. Contact Us
If you have any questions about our Return Policy or need assistance with a return, please contact our customer support team at [Customer Support Email] or [Customer Support Phone Number].
We reserve the right to update or modify this Return Policy at any time without prior notice. Please check this page periodically for any changes.
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